Privacy Policy

This Privacy Policy applies to the MARFIN website, landing pages, contact forms, subscription access flows, support communications, and related interactions where personal data is processed by or on behalf of OU MegagroupEU.

It applies whether you are only visiting the public site, using a delayed public view, requesting access to paid features, or communicating with us about the product, support, billing, or business matters.

This Policy does not automatically apply to third-party services that may be linked from MARFIN, including external payment, messaging, analytics, or content platforms. Those providers may process data under their own privacy terms and policies.

Depending on how you interact with MARFIN, we may collect:

• identity and contact details you provide, such as your name, email address, company name, or Telegram handle;
• account, plan, subscription, or access-related information;
• communication content, including support requests, contact form submissions, or business correspondence;
• device, browser, and technical usage data generated when you access the website;
• analytics data collected with your consent where analytics tools are enabled;
• security and operational logs needed to protect the service, prevent abuse, and troubleshoot issues.

We do not ask for special categories of personal data unless there is a specific legal and operational reason to do so.

We may collect personal data in the following ways:

• directly from you when you submit a form, request access, or contact us;
• automatically when you use the website, including through server logs and consented analytics technologies;
• from payment, infrastructure, communication, or support providers involved in delivering the service;
• from your ongoing interaction with MARFIN where access, operational, or support records need to be maintained.

We process personal data to:

• operate the website and deliver the product experience;
• provide access to requested features, plans, or trial flows;
• communicate with users, prospects, partners, or customers;
• respond to support, legal, billing, or technical requests;
• protect the service, detect abuse, and maintain security;
• understand website usage and improve the product where analytics consent has been given;
• comply with legal, accounting, tax, and regulatory obligations;
• enforce our terms, protect our rights, and resolve disputes.

Depending on the situation, we process personal data on one or more of the following legal bases:

• performance of a contract, or steps taken at your request before entering into a contract;
• compliance with legal obligations;
• our legitimate interests in operating, protecting, improving, and administering MARFIN, provided those interests are not overridden by your rights and interests;
• your consent, where consent is required, including for non-essential analytics technologies.

Where processing is based on consent, you may withdraw that consent at any time for future processing.

MARFIN uses strictly necessary technologies required for core site operation, security, and preference storage. Where enabled, we may also use analytics technologies to understand site usage and improve the product.

Non-essential analytics technologies are only used where the relevant consent has been provided. You can change your preferences through cookie settings made available on the site.

More detail is available in the Cookie Policy.

We may share personal data with trusted service providers and processors where reasonably necessary for operating MARFIN. These may include:

• hosting and infrastructure providers;
• analytics providers, where consented;
• payment, billing, or subscription providers;
• support, communication, or email service providers;
• professional advisers where needed for legal, accounting, or business administration purposes.

We do not sell personal data in the ordinary meaning of the term. We only share data where there is a valid legal and operational reason to do so.

Some of the service providers used to operate MARFIN may process data outside the European Economic Area. Where this happens, we take reasonable steps to ensure that appropriate safeguards are in place under applicable data protection law.

Such safeguards may include contractual protections, recognised adequacy frameworks, and provider-level security and compliance commitments.

We retain personal data only for as long as reasonably necessary for the purposes described in this Policy, including legal, accounting, contractual, and security purposes.

Retention periods may vary depending on the type of data:

• contact and support correspondence may be retained for as long as needed to handle the request and maintain a support record;
• subscription, billing, and access records may be retained for legal, accounting, and audit purposes;
• security and operational logs may be retained for a limited period to maintain service integrity and investigate incidents;
• analytics data retention depends on the settings used by the analytics provider and our internal review of necessity and proportionality.

Subject to applicable law, you may have the right to request:

• access to personal data we hold about you;
• correction of inaccurate or incomplete data;
• erasure of personal data in certain circumstances;
• restriction of processing in certain circumstances;
• objection to certain types of processing;
• withdrawal of consent where processing is based on consent;
• data portability where applicable.

If you wish to exercise your rights, contact us using the details provided below. We may need to verify your identity before responding.

We take reasonable technical and organisational measures to help protect personal data against unauthorised access, misuse, disclosure, loss, or destruction.

No internet-based system can be guaranteed to be completely secure, but we aim to keep data handling proportionate, limited, and operationally responsible.

MARFIN may include links to third-party services such as Telegram or other external providers. If you interact with those third-party services, your data may be processed under their own policies and terms.

We encourage you to review the privacy information of third-party services before using them.

We may update this Privacy Policy from time to time to reflect changes in the service, legal requirements, or operational practices.

The version published on this page is the current version. Where appropriate, material changes may also be reflected through site notices or related user-facing communications.

For privacy questions, requests, or concerns, contact: